REAP THE BENEFITS
Claims Management is the market’s most critical business process, influencing competitiveness and financial performance in the complex insurance market. It is paramount to control operational cost and staff efficiency, as well as claims leakage, while assuring accurate reliable claim assessment outcomes.
From claim lodgement to payment, the UPM2 Claims Management System allows you to manage the fine balance between service delivery, cost control and governance
REDUCED PROCESSING TIME
through the automation of manual repetitive tasks. Staff are freed up to focus more on value adding activities. Faster claims processing increases customer satisfaction levels for policy holders and intermediaries.
CONSISTENCY AND PREDICTABILITY OF OUTCOMES.
As every claim is handled the same way, variations as a result of manual claims handling are eliminated. Consistent processes and controls give certainty for the management of operational expense budgets and claims costs.
through improved claims turnaround times. Adding efficient online self-service across your internal and external stakeholders enables productive collaboration and problem solving. Service cost can be reduced while all required information is easily and securely accessible.
at the push of a button is a result of transparent processing of all data in one single system, across all your processes and people. You have access to accurate, timely and powerful executive insight reports, operational reports and many more.
BUSINESS RULES ASSURE GOVERNANCE AND PROVIDE TRANSPARENCY
through workflow systems, detailed task management and inbuilt document management. You achieve more consistent and predictable outcomes and reduce the risk of human error.